DUNN & BRADSTREET

(Independent Past Performance Evaluation)

Rating

Overall Rating

1.51

(Overall satisfaction with supplier performance)

Timeliness - Delivery or Performanc

1.30

(Delivery of product or performance of service in promised time periods)

Problem Respnsiveness

1.60

(Responsiveness to any product or service problem)

Quality of Purchased Product or Service

1.60

(Level of quality of purchased product or service)

Total Cost

1.50

(Promised total cost of product or service versus any additional incurred costs)

Technical

1.57

(Level of ongoing service to support or enhance purchased products or services)

Delivery - Quantities

0.00

(Actual quantity delivered versus quantity ordered)

Attitude of Supplier Personnel

1.50

(Actual quantity delivered versus quantity ordered)

Individual Supplier Ratings

Experience

Timeliness

Problem Responsive

Quality

Total Cost

Technical Support

Attitude

Oct-00

1

2

2

1

2

2

SIC/LOB

4225 Distribution Center Wharehouse

High Purchase:

4100

Date of Last Purchase:

10/1/00

Title of Contact:

Corporate Facilities Manager

Oct-00

1

2

1

1

0

2

SIC/LOB

7371 Software Development

High Purchase:

4000

Date of Last Purchase:

10/1/00

Title of Contact:

Facilities Manager

Oct-00

2

2

2

2

1

1

SIC/LOB

5651 Ret Family Clothing

High Purchase:

10000

Date of Last Purchase:

10/1/00

Title of Contact:

Supervisor Building Operator

Oct-00

2

2

2

2

0

2

SIC/LOB

7389 Financial Service

High Purchase:

10000

Date of Last Purchase:

10/1/00

Title of Contact:

Facilities Manager

Oct-00

1

1

1

1

1

1

SIC/LOB

6512 Nonresidential Building Operator

High Purchase:

875

Date of Last Purchase:

10/1/00

Title of Contact:

Building Engineer

Oct-00

2

3

2

3

3

2

SIC/LOB

7372 Computer Software Development

High Purchase:

12000

Date of Last Purchase:

10/1/00

Title of Contact:

Senior Facilities Manager

Oct-00

1

1

1

1

1

1

SIC/LOB

8111 Legal Services

High Purchase:

20000

Date of Last Purchase:

9/1/00

Title of Contact:

Facilities Manager

Sep-00

1

1

2

1

0

1

SIC/LOB

8721 Certified Public Accountants

High Purchase:

1200

Date of Last Purchase:

9/1/00

Title of Contact:

Business Services Coordinator

Sep-00

1

1

2

1

1

1

SIC/LOB

8111 Attorneys

High Purchase:

1200

Date of Last Purchase:

9/1/00

Title of Contact:

Operations Manager

Sep-00

1

1

1

2

2

2